I'm insured with Allstate.2 vehicles slammed into the rear of my car in traffic, 1 of which fled the scene of the accident the other stayed and is insured with Geico and the driver acknowledge they were at fault.
This happened on August 1,2012. My car is fully covered. The Geico rep stated, he'll only be able to reimburse 40% of the deductible and rental car costs due to the percent of the damages and that the other car fled from the scene. Now my car is repaired the rep Brandon Dougherty is avoiding all calls from Allstate and myself Noel Francis regarding the 40% to be reimburse.
Sheila Martinez is the rep from Allstate that the deductible is going through and the rental car reimbursement should be coming to me after l fax the rental car receipt to Geico, which i've done several times along with weekly phone calls.Geico reps like these needs to be trained to relate to the public better than this.
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